Technical Specifications

No downloads, no upkeep

SAM is software as a service platform that is accessible over the internet no matter where you are using a web-browser. No additional software is needed for access to SAM. All that you need is an active internet connection.

Supported Browsers

SAM supports any modern browser, such as, but not limited to:

  • Google Chrome

  • Mozilla Firefox

  • Apple Safari

  • Microsoft Edge

Technologies

SAM is built using the latest technologies.

  • Microsoft ASP.NET and C#

  • Microsoft SQL-Server

  • Microsoft Internet Information Server (IIS)

Security

SAM is designed with security in mind.

  • Secure Sockets (HTTPS)
    All communication with SAM occurs over a secure/encrypted connection (SSL/TLS).

  • Individual SAM Web Sites and Databases
    Each SAM system is an independent installation with a dedicated database and web site. This minimizes the possibility of accidentally viewing information from another client.

  • Encryption of sensitive information

    • Data at rest is encrypted and backups of data are encrypted.

    • All passwords are encrypted.

    • SAM Administrators may designate any field as sensitive and have it encrypted.

    • On top of encryption, SAM requires users to supply an additional password in order to view encrypted information.

  • Activity Logging & Modification History
    SAM Provides robust data logging. Administrators may view:

    • the history of all user access to any page from login to logout.

    • reports of all updates or deletions of all data, records, administration to their site.

  • Hosted at Amazon Web Services (AWS)
    SAM is hosted in a secure data center managed by Amazon Web Services (AWS).  AWS has distinguished and is recognized as one of the best Cloud Infrastructure service providers.  

  • Payment Processing
    Some SAM Modules accept payments from end users.

    • SAM uses Authorize.Net as it’s credit card processor

    • SAM collects information and passes it to Authorize.net for processing. SAM does not store credit card information in our system, backups, or log files

Backups

We understand that this information is important to our clients and keep regular backups.

  • Versioning is enabled for client documents, so that client’s have access to previous uploads.

  • Each client site is backed up nightly, including both their database and uploaded documents and stored on AWS.

  • Backups are replicated in geographically different regions for data integrity.